Ontex
Mexico
Ontex, a leading manufacturer of personal hygiene solutions, managed to eliminate the flaws in its ERP system and guarantee the operational continuity of its production plant with Prophecy.
Ontex
Mexico
Reliable, efficient and secure technology.
Ontex, a leading manufacturer of personal hygiene solutions, successfully addressed existing problems in its ERP while ensuring the operational continuity of its production plant through Prophecy, an Artificial Intelligence solution, and E-xpenses, its cloud-based expense control system.
Discover how our numbers reflect our commitment to digital excellence.
Reduction in the TIME spent on expense analysis.
FASTER verification of payments to employees.
ERP AVAILABILITY with SLA
E-xpenses Cloud and Prophecy
At Ontex we decided to incorporate our expense and allowance management system into the Cloud, which allows real-time operation from any device connected to the internet: E-xpenses Cloud. With this tool, we were able to adapt the company’s expense processes to reduce the time for bank deposits to be made, obtain the guidelines for compliance with SAT regulations and reduce the costs associated with Ontex’s IT department by avoiding investment for servers and infrastructure.
After the implementation of E-xpenses Cloud and other solutions such as Prophecy, Ontex’s ERP has achieved a Service Level Agreement (SLA) of 100% availability, in addition to reducing 90% of event noise in the alerts during monitoring.
“An agile, collaborative, and effective implementation. With great ability to adapt to the fine adjustments we needed at that time.”
Guillermo Orive IT Director at Ontex Mexico
The Challenge
Streamline business processes
Ontex needed to streamline the ERP that managed the finances and operation of its manufacturing plant, eliminating the intermittencies and slowness that meant its staff could not stay connected, creating delays and rework in their daily tasks.
The Challenge
Normalize and improve spending control and CFDIs generation
The leading hygiene products manufacturer also faced obstacles in its management of expenses, which was housed in its ERP. And as if that were not enough, it did not contain the guidelines required to obtain Mexican digital tax receipts via Internet (CFDI, Comprobantes Fiscales Digitales por Internet).
Avoiding untimely verifications and bad experiences
Although users reported their expenses in the company’s application, they used to run an additional process that made them waste time, causing the verifications to be generated late. Furthermore, since it was not an intuitive platform, additional effort was invested to provide support to users.
Ontex
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Results that Guarantee Operational Continuity
Reduction of 57% in incidents generated by the ERP ticket system.
ERP with a 100% availability SLA.
Precise alerts, minimizing 90% of event noise.
Guarantee in CFDI technical compliance.
Annual savings on salaries of (approximately) 1.5 million pesos.
50% annual savings on licensing.
80% reduction in expense analysis time.
Payments to employees for verified expenses 70% faster.
Annual consulting savings of US$150,000.
93% reduction in expense verification time.