ITIL OPERATION
SERVICES COMPLIANCE
The Information Technology Infrastructure Library (ITIL) is a reference framework of best practices for IT systems management. The ITIL is developed by the British Office of Government Commerce (OGC) and has been adopted by most international corporations in both the public and private sectors.
LOPD, MAXIMUM LEVEL
The Organic Law on Data Protection (LOPD) regulates the processing of personal data in Spain. Our Data Center in Spain has the highest level of certification in the Infrastructure as a Services (IaaS) division.
GOOGLE FOR WORK
PARTNER PREMIER
This is an acknowledgement extended by Google that allows customers to easily assess the knowledge and experience demonstrated in the advisory services provided by a partner for the implementation of Google products.
PCI/DSS PAYMENT CARD INDUSTRY.
INFORMATION SECURITY STANDARD
This certification looks to increase the security of payment account data by fostering the acquisition of knowledge about security standards in the payment card industry.
SAP CERTIFIED IN HOSTING SERVICES
HOSTING SERVICES
Advanced Level Hosting Partner certificate received for complying with the necessary technical requirements and processes to ensure that SAP solutions are operated correctly in a high-availability and high-security hosting environment.
VMWARE VCLOUD POWERED
This acknowledgment is extended to Public Cloud solutions that are optimized for a wide range of applications: seasonal projects, transient workloads, development tests, etc. The award recognizes solutions that combine fast deployment in the Public Cloud with the flexibility of switching between internal and external environments.
INTEL CLOUD TECHNOLOGY
This award granted by Intel certifies the fact that the Cloud services we offer are high-performance, scalable and the safest in the market.
ICREA LEVEL V
This award recognizes the best Data Centers for demonstrated strict compliance with the standards issued by the International Association of Computer Rooms Experts (ICREA), which is an international non-profit association comprised of engineers specializing in design, construction, operation, administration, maintenance, acquisition, installation and auditing of computer centers. Level V certification means we can ensure 99.999% availability.
UPTIME INSTITUTE TIER® IV
The TIER® IV standard certifies that the Data Center has a robust error-tolerant infrastructure sustained by the complete redundancy of its capacity and distribution features. TIER IV certification is granted by the Uptime Institute, the top regulator of Data Centers worldwide.
CERTIFIED ENERGY
EFFICIENCY IN DATA CENTERS AWARD (CEEDA)
This certification is granted based on an audited and certified assessment of the implementation of best practices in energy efficiency at a Data Center.
LEADERSHIP IN ENERGY &
ENVIRONMENTAL DESIGN (LEED)
This certification system consists of a set of rules addressing the use of sustainability strategies in buildings. It regulates aspects related to energy efficiency and water consumption, the use of alternative energies and other actions that reduce the environmental impact of a building.
ISO 14001
Implementation of this international standard guarantees the identification, prioritization, and management of environmental risks and impacts related to the operation of IT services. Compliance with this standard ensures compliance with federal and local environmental regulations and a maintained approach of caring for and respecting the environment.
ISO / IEC 27001
This is an international regulation that ensures the establishment, implementation, maintenance and continuous improvement of an Information Security Management System (ISMS), the main objective of which is to protect information.
ISO / IEC 20000
Globally recognized standard for IT services management based on the Information Technology Infrastructure Library (ITIL). Adoption of the standard helps consolidate the delivery of business-aligned IT services, reduce costs and ensure a framework of continuous improvement.
ISO / IEC 27017
This international practices code ensures the implementation of information security controls for providers and customers of Cloud services.
ISO/IEC 27018
International Code of Practice for the Protection of Personally Identifiable Information (PII) in the Cloud that guarantees that the data will be used for the previously established purposes.
IISO 22301
This international standard specifies the requirements for a management system responsible for business continuity and for protecting companies from IT incidents that could interrupt their operations. Compliance with the standard also reduces the likelihood of occurrence of incidents of this kind and guarantees system recovery.
ISO 9001
This international standard addresses quality management systems for continuously monitoring and managing the quality of all operations. As the most recognized quality management standard, it defines benchmarks and sets out methods for achieving consistent performance and service.
ISO 29110
This standard is aimed at improving the quality of a software product and/or service in order to elevate an organization's performance, considering the use of different development life cycle models such as the Waterfall, Iterative, Incremental, Evolutionary and Agile models.
NMX-I-22301-NYCE
BUSINESS CONTINUITY MANAGEMENT (MEXICAN REGULATION)
This Mexican regulation strictly coincides with the regulatory requirements of ISO 22301: 2012 and addresses business continuity.
NMX-SAA-14001-IMNC-2015
ENVIRONMENTAL MANAGEMENT (MEXICAN REGULATION)
This Mexican standard coincides directly with ISO 14001: 2010 and addresses environmental management.
NMX-I-27018-NYCE-2015
PROTECTION OF PERSONAL IDENTIFIABLE INFORMATION (PII) IN PUBLIC CLOUDS THAT ACT AS PROCESSORS OF PII (MEXICAN CODE OF PRACTICE)
This Mexican code of practices coincides directly with ISO/IEC 27018 and addresses the protection of personal data for Public Cloud service providers.
NMX-I-20000-1-NYCE
This Mexican standard addresses IT Service Management System requirements and coincides with ISO/IEC 20000-1. Certification under this standard provides verification of service management.
NMX-I-27001-1-NYCE
This Mexican standard addresses Information Security Management System and coincides with ISO/IEC 27001. Certification under this standard provides verification of information security.
NMX-CC-9001-IMNC
This Mexican standard addresses Quality Management and coincides with ISO/IRC 9001. Certification under this standard provides verification of quality management.
BINDING SELF-REGULATION SCHEME FOR PERSONAL DATA PROTECTION
This Personal Data Protection Management System is recognized by the INAI (Mexican National Institute of Transparency, Access to Information, and Personal Data Protection) and establishes a robust framework for the processing and treatment of personal data. This system is in line with the LFPDPPP (Mexican Federal Law for Protection of Personal Data in Possession of the Private Sector).
CERT CERTIFICATION
CERT is a certification extended by Carnegie Mellon University through the Engineering Institute software that recognizes the ability of an organization to respond to a cybersecurity incident with robust processes, people and programs. This certification equates us with the most prestigious world-class military and private cybersecurity organizations.
WE ARE A SOCIALLY RESPONSIBLE COMPANY
The Mexican Center for Philanthropy (Cemefi) recognized KIO Networks as a Socially Responsible Company for the eighth consecutive year. We managed to achieve this as a result of our excellent level of compliance with the program’s four objectives of business development: quality of life in the company, business ethics, relationship with the community, and care for and preservation of the environment. This award is another demonstration of our company’s commitment to maintaining a high standard of quality in all of its processes and activities.
DATA CENTER DYNAMICS
KIO Networks won first place in the Excellence in the Operation of Data Centers" category of the DCD Latin America Awards that were held in Sao Paulo, Brazil. These are the most important awards in the Data Center industry. We are exceedingly proud to have won in this category and we know that this award is a reflection of the commitment we have to our clients of providing them with the best possible solutions to allow them to continue operating, growing, evolving and innovating.
BEST MEXICAN COMPANIES RECOGNITION
MásNegocio (KIO Application Management) received Platinum Level recognition in the list of Best Mexican Companies for the ninth consecutive year. This award is granted to Mexican companies for excellent performance in business management. This program also serves as a platform to identify, recognize and promote best business practices with the support of international and national financial, business consulting and educational institutions.
SAP CERTIFIED IN SAP HANA OPERATIONS SERVICES
We obtained this certification thanks to our ability to offer operation services for solutions based on the SAP HANA platform, which makes it possible to collect, store and process large volumes of operational and transactional data.
SAP CERTIFIED IN INFRASTRUC- TURE OPERATIONS SERVICES
We obtained this certification thanks to our ability to offer high-quality infrastructure operation services to SAP customers.
ISO 37001: 2016
We are the first company certified in ISO 37001: 2016 in Mexico under the International Anti-Bribery Standard. This is the first certification that has included all of our Business Units. This certification confirms the fact that KIO Networks works in line with international and local laws in order to fight against corruption.
SOC-1 TYPE 2 UNDER THE SSAE 18 STANDARD
We received SSAE 18 certification, and our Type 2 classification confirms the high standards of our SOC. SSAE 18 reports certify the guarantees granted for financial information security controls established in the 18th Statement on Standards for Attestation (SSAE 18). This statement regulates the internal controls that service organizations must follow to safeguard the activities that may impact their clients’ financial statements.
SOC-2 TYPE 2 SSAE 18
This is a SOC 2 Type 2 Certification issued by the American Institute of Certified Public Accountants (AICPA). This certification recognizes our organization’s ability to appropriately regulate the data it generates and has access to. This certification is evidence of our value and high standards for quality and it also increases our business opportunities, since we are able to guarantee our services and safeguard our clients’ information in accordance with the strict international auditing standards in place.
TIER FACILITY
Tier Certification of Constructed Facility means that we can ensure that our facility was built as designed and guarantee that we are capable of meeting the defined availability requirements.
TIER DESIGN
This certification is based on a set of strict criteria that include electrical, structural, mechanical and site aspects. It also allows us to confirm the functionality and capacity of the engineering and architectural specifications of the design of our Data Centers.
